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Ginger Cove Earns Highest Honors in National Resident Satisfaction Survey

March 27, 2013

ANNAPOLIS, MD (March 27, 2013) – Ginger Cove, a continuing care retirement community (CCRC) located in Annapolis, Maryland has received Highest Honors from the Pennsylvania-based management research firm Holleran Consulting for significantly exceeding national benchmarks in satisfaction as reported by residents of independent living communities across the country.

The anonymous survey was conducted by Holleran Consulting in November 2012 among 256 independent living communities in 36 states with over 57,900 recorded responses.

Ginger Cove received Highest Honors in the following survey categories:

– Overall level of satisfaction with the retirement community: 95% of Ginger Cove residents responded “excellent” or “good”

– Recommendation to friend or family member: 95% of Ginger Cove residents said that they would recommend Ginger Cove

– Confidence in the community’s long-term future: 96% of Ginger Cove residents indicated a very high level of confidence

According to Ginger Cove CEO and Executive Director Dr. Edgar Mallick, the survey results and subsequent honors are significant beyond the national recognition: “Although the scores suggest that our mission to create an abundant life for all our residents is meeting with success, the comments and ratings will help us identify opportunities to achieve the highest levels of satisfaction in every aspect of our operation.”

ABOUT GINGER COVE
Ginger Cove, an independent, not-for-profit continuing care retirement community (CCRC), is home to 350 residents. Currently celebrating its 25th year in operation, Ginger Cove has a strong Wait List and substantial financial reserves. Ginger Cove is the only CCRC in Anne Arundel County to hold the prestigious national CARF-CCAC accreditation.

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"Living on the ground floor, my own private patio allows me to enjoy the outdoors whenever I like. I take my book and sit outside to read and I'm able to easily water my potted plants. Before I moved in, I was allowed to customize my apartment just as I wanted, installing wood floors, special granite, custom lighting, and wallpaper in the hall and study. It feels like home - it is home!"

Patricia

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