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Ginger Cove Coronavirus (COVID-19) Response and Communications

Ginger Cove Coronovirus (COVID-19) Response and Communications

Updated Friday, October 9, 2020     

Ginger Cove is utilizing every resource at its disposal to help keep residents and staff healthy and safe from COVID-19, a highly infectious virus with no known available vaccine.  We continue to monitor and follow guidance and protocols issued by the Centers for Disease Control and Prevention (CDC), the Centers for Medicare and Medicaid (CMS), the Maryland Department of Health, Governor Hogan, and local agencies.  Ginger Cove is committed to informing residents, resident family members, and staff of all news, emerging issues, or changes in regular operations in a prompt and open manner.

Testing

There are currently no known resident or staff COVID-19 cases.

Dining Room Re-Opening

The Chesapeake Dining Room reopened Monday, September 21 for dinner service with a maximum of 50% capacity.  Only Ginger Cove residents are permitted to dine in the dining room at this time.  Reservations are required.


Visitation Protocols

Independent Living Visitation

We are pleased to welcome friends and family back to campus with precautions to protect residents and staff.    Visits to independent living residents are taking place in resident apartments and outdoors between 10 am and 6 pm daily.  Appointments are no longer needed.

All visitors will be required to answer COVID-19 screening questions and have their temperature taken at the screening gate prior to entering campus.  Additionally, visitors must wear a mask and follow social distancing protocols at all times, particularly in public spaces.

Visitors should park in the Building 1000 or the Building 8000 parking lots.  Questions about independent living visitation should be directed to Phyllis Boulden, Administrator, at 410-224-8106 or boulden@gingercove.com.

Heath Center Visitation

On October 1, 2020, Maryland Gov. Larry Hogan announced that, effective immediately, indoor visitation in nursing homes may resume, and that facilities should follow federal CMS guidance.  Please note that the Maryland Department of Health has noted that assisted living facilities should follow this same guidance.

  1. To schedule an appointment, please call the Health Center Scheduling office at 410-224-8135.
  2. Hours for BOTH indoor and outdoor visitation will be 10 am to Noon and 2 pm to 4 pm daily.
  3. All visits will be by appointment for 1 hour. Each resident will be able to receive one visit per day.
  4. For outdoor visitation, only two visitors per resident will be permitted.
  5. For indoor visitation, only one visitor will be allowed.
  6. Visits will take place outside in the Health Center garden and inside the Potomac Family Room.
  7. All visits are required to be monitored by a Ginger Cove staff member.
  8. Each visitation area will be disinfected following each visit.
  9. Masks must be worn properly by both residents and visitors at all times. Social distancing must be complied with.  Non-compliance with either will lead to the visitation ending.
  10. If a visitor and Health Center resident make physical contact, the resident must be placed in observation for 14 days.
  11. Visitors who do not reside at Ginger Cove will be screened at Ginger Cove’s screening station at the campus entry point, directed to park in specially-marked spaces near the loading dock, and then escorted to the “Ambulance Entrance” by a Ginger Cove staff member and shown to the Health Center garden.
  12. Visitors who do reside at Ginger Cove will be directed to use the elevator located near the fitness rooms and will be escorted by a Ginger Cove staff member to the garden.
  13. In the event of compassionate care, essential visitation will be determined by Ginger Cove Director of Nursing, Maseray Bayoh-Sensie (410-224-8142 or bayoh-sensie@gingercove.com).

Video conferencing will continue to be offered through the Wellness Director, Alena Daily.  To arrange for this, please contact her at 410-571-8005 or dailey@gingercove.com

Assisted Living Visitation

  • To schedule a visit, please contact Josie Guarino at 410-224-5841 or guarino@gingercove.com
  • Hours for BOTH indoor and outdoor visitation will be 10 am to Noon and 2 pm to 4 pm daily.
  • All visits will be by appointment for only one hour. Each resident will be able to receive one visit per day.
  • For outdoor visits, only two visitors per resident will be permitted.
  • For indoor visits, only one visitor will be allowed.
  • Visits will take place outside the Assisted Living main entrance and inside the Assisted Living Lobby area.
  • Visitors will be screened at the Ginger Cove screening station and directed to park in the Building 1000 parking lot (across from the Assisted Living building entrance).
  • Masks must be worn properly by both residents and visitors at all times. Social distancing must be complied with.  Non-compliance with either will lead to the visitation ending.
  • If a resident and visitor make physical contact, the resident must be placed in observation for 14 days.

Swimming Pool is Re-Opened  

The lap pool, water aerobics pool, and Jacuzzi spa are open Monday through Friday from 9 am to 5 pm.  Residents can reserve 30 minute increments to use the pool.  Once we are able to determine the demand for pool use, if available, residents may be able to reserve up to an hour increment.  Please contact Alena Daily at 410-571-8005 or dailey@gingercove.com to make a reservation for the pool.

The pool will be open with these protocols in place:

  1. Two residents at a time in the lap pool.
  2. Two residents at a time in the water aerobics pool.
  3. One resident at a time in the spa hot tub.

Masks

Governor Hogan mandated effective Friday, August 7, that everyone older than 5 years old must wear masks in all indoor public buildings and outdoors whenever it is not possible to maintain social distancing of at least 6 feet from others.

We ask that everyone follow these mask protocols.  The following are two examples when a mask if appropriate: (1) you are on one of the Ginger Cove decks and not able to be 6 feet from others; and (2) when you are on one of the Ginger Cove croquet courts and not able to be six feet from others.


Question & Answer

Q: What is Ginger Cove doing to help contain the spread of the virus?

A: Since mid-March, Ginger Cove is following the guidelines of national, state and local health guidelines to help contain the spread of the virus include isolation, heightened disinfection, wearing of personal protective equipment (PPE), and closing monitoring of resident and staff health. Specific actions include:  

  • proactive universal testing of 231 Independent Living residents;
  • proactive universal testing of 186 employees (three times) and additional testing as needed upon return from travel;
  • proactive secured universal testing for 76 Assisted Living and Health Center residents (twice, and weekly in the Health Center Isolation Unit);
  • implemented heightened infection control policies throughout the community, especially in Assisted Living and the Health Center;
  • heightened staff education regarding required PPEs, handwashing and social distancing;
  • no scheduling of staff who work at other nursing homes or facilities;
  • closed campus to all individuals and contractors except those deemed essential staff, and they subject to a daily screening process prior to entry;
  • closed Assisted Living and Health Center to visitors, except in the case of compassionate end of life situations;
  • cancelled all in-person resident activities, gatherings, and events;
  • providing meal delivery to each resident in their apartment; and
  • implemented resident and staff education to remain vigilant with infection control practices including frequent hand washing; covering one’s mouth when sneezing or coughing; maintaining social distances of at least 6 feet; avoid touching one’s eyes, mouth and nose; staying in the apartment and getting medical treatment if you are sick; wearing a mask when in public areas.

Residents must self-quarantine if they are newly-moved in, returning from out of state or if they are sick and need medical attention. If you have questions about Ginger Cove’s policy on quarantines, please contact Lu Carnucci, R.N., Clinical Manager, at 410-224-8122.

Other activities:

  • The Skipjack Dining Room and the Bugeye Bar are temporarily closed.
  • The Chesapeake Dining Room, Library, cardio & strength room, swimming pool and Boutique are now open, in limited capacity.
  • Resident meals are being delivered to resident apartments by staff, free of charge. Menus and directions for ordering have been distributed.
  • Many activities are being held via Zoom. Trips off campus are cancelled at this time.
  • Ginger Cove is providing medically-related transportation to residents who have scheduled medical appointments. Ginger Cove transportation to churches, grocery shopping, events, etc. is cancelled indefinitely.
  • To assist with residents’ grocery and personal care needs, the Convenience Store has increased its inventory and revised its hours.

While we are pleased that the Ginger Cove on-campus community is currently COVID-19 free, it is important to remember that the testing provides a snap-shot look at the situation as of the date of testing only.  Given the nature of this virus and the impact it has on older adults, we must all continue to be cautious and follow the infection control protocols that have led to the favorable testing results thus far:

1. Wash your hands frequently.

2.  Cover your mouth when you sneeze and/or cough.

3.  Maintain “social distances” of six feet from others.

4.  Avoid touching your eyes, nose and mouth.

5.  Stay in your apartment and get medical attention if you are sick.

6.  Wear a mask when in public areas.

 

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“Moving to Ginger Cove was a gift to our children and it was the best decision we ever made. We are much healthier, physically and mentally, due to a low-stress lifestyle and active social life. We immediately connected with our new neighbors.”

Jim & Erma

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