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Ginger Cove Coronovirus (COVID-19) Response and Communications

Ginger Cove Coronovirus (COVID-19) Response and Communications

Updated  Tuesday, July  21, 2020

Ginger Cove is utilizing every resource at its disposal to help keep residents and staff healthy and safe from COVID-19, a highly infectious virus with no known vaccine or therapies.  We continue to monitor and follow guidance and protocols issued by the Centers for Disease Control and Prevention (CDC), the Centers for Medicare and Medicaid (CMS), the Maryland Department of Health, Governor Hogan, and local agencies.  Ginger Cove is committed to informing residents, resident family members, and staff of all news, emerging issues, or changes in regular operations in a prompt and open manner.

As directed by the Maryland Department of Health, Ginger Cove commenced weekly testing of Health Center employees earlier this week.  The testing this week included 92 employees.  We expect to receive the results of this testing over the new few days.

Additionally, testing was completed for all 34 residents temporarily or permanent living in the Health Center, the skilled nursing facility.  All test results for the Health Center residents have been received and all results are negative for COVID-19.

Ginger Cove protocol requires employees who travel to test for COVID-19 prior to their return to work on campus.  A Food & Beverage employee has tested positive for COVID-19 following this protocol.  The employee was last on campus June 29th.

While we are pleased that the Ginger Cove on-campus community is currently COVID-19 free, it is important to remember that the testing provides a snap-shot look at the situation as of the date of testing only.  Given the nature of this virus and the impact it has on older adults, we must all continue to be cautious and follow the infection control protocols that have led to the favorable testing results thus far:  1. Wash your hands frequently. 2.  Cover your mouth when you sneeze and/or cough.  3.  Maintain “social distances” of six feet from others.  4.  Avoid touching your eyes, nose and mouth.  5.  Stay in your apartment and get medical attention if you are sick.  6.  Wear a mask when in public areas.


Masks should be worn in Ginger Cove public areas.  The mask should cover both nose and mouth at all times.

The Anne Arundel County Health Officer has directed that “individuals shall wear a face covering while indoors in public spaces when maintaining a physical distance of 6 feet from persons who are not members of the same household or residence is not feasible.”

We ask that everyone follow the mask protocols as put forth by Ginger Cove and the Anne Arundel County Health Officer.  The following are two examples when a mask if appropriate: (1) you are on one of the Ginger Cove decks and not able to be 6 feet from others; and (2) when you are on one of the Ginger Cove croquet courts and not able to be six feet from others.


A regular schedule of housekeeping appointments will resume the week of July 27.  This schedule may look different from what we provided before COVID-19.  If a resident does not wish to have their apartment in the housekeeping schedule rotation at this time, please Phyllis Boulden, Administrator, at 410-224-8106 or

Important Notice for Family Members:   Independent and assisted living residents may now have on-campus visitors on a scheduled basis, with the hope that in the not too distant future, we can expand the hours and times.  Please be mindful that all visits must be scheduled.  For now, please see below for details on visiting:

Independent Living Residents:

  • To schedule a visit, please contact Janelle Ranck at 410-224-8110 or
  • Visits may be scheduled on Tuesday and Thursday from 10 am to 6 pm and beginning Saturday, July 25, visits on Saturday from 9 am to 3 pm.
  • Visits will be scheduled on a first come, first service basis, limited to 2 guests per apartment, one visit per week, up to 45 minutes in duration.
  • Visits will be held outdoors on the Skipjack Dining Room deck and are not to be carried to other areas of campus.
  • All visitors will be screened at the Ginger Cove screening station at the entrance and directed to park in specially-marked spaces located near the Skipjack Dining Room.
  • Residents and visitors must wear a mask and observe 6 feet social distancing at all times.

Assisted Living Residents:

  • To schedule a visit, please contact Josie Guarino at 410-224-5841 or
  • Visits may be scheduled any day of the week from 10 am to 2 pm.
  • Visits will be scheduled on a first come, first serve basis, limited to 2 guests per apartment, one visit per week, up to 45 minutes in duration.
  • Visits will be held in a designated space outside in front of the Assisted Living 9000 Building.
  • Visitors will be screened at the Ginger Cove screening station and directed to park in the Building 1000 parking lot (across from the Assisted Living building entrance).
  • All residents and visitors must wear a mask and observe 6 foot social distancing.

Other Visitation

On campus visits for independent living and assisted living residents is by appointment only (see above) or for reasons of compassionate care.  Otherwise, effective Wednesday, March 25th, Ginger Cove is closed to non-essential visitors and staff.   Only essential Ginger Cove staff, other healthcare professionals, and essential workers are permitted on campus.  Essential visitation is determined by the Ginger Cove Director of Nursing, Maseray Bayoh-Sensie (410-224-8142 or

Family members who wish to drop off items may do so at the Ginger Cove screening station located inside the circle at the corner of Riva Trace Parkway and River Crescent Drive.  These items will be delivered to residents.

As an alternative to visitation, video conferencing is available through the Wellness Director, Alena Daily.  To arrange for this, please contact her at 410-571-8005 or

Question & Answer

Q: What is Ginger Cove doing to help contain the spread of the virus?

A: Since mid-March, Ginger Cove is following the guidelines of national, state and local health guidelines to help contain the spread of the virus include isolation, heightened disinfection, wearing of personal protective equipment (PPE), and closing monitoring of resident and staff health. Specific actions include:

  • proactive universal testing of 231 Independent Living residents;
  • proactive universal testing of 186 employees (three times) and additional testing as needed upon return from travel;
  • proactive secured universal testing for 76 Assisted Living and Health Center residents (twice, and weekly in the Health Center Isolation Unit);
  • implemented heightened infection control policies throughout the community, especially in Assisted Living and the Health Center;
  • heightened staff education regarding required PPEs, handwashing and social distancing;
  • no scheduling of staff who work at other nursing homes or facilities;
  • closed campus to all individuals and contractors except those deemed essential staff, and they subject to a daily screening process prior to entry;
  • closed Assisted Living and Health Center to visitors, except in the case of compassionate end of life situations;
  • cancelled all in-person resident activities, gatherings, and events;
  • providing meal delivery to each resident in their apartment; and
  • implemented resident and staff education to remain vigilant with infection control practices including frequent hand washing; covering one’s mouth when sneezing or coughing; maintaining social distances of at least 6 feet; avoid touching one’s eyes, mouth and nose; staying in the apartment and getting medical treatment if you are sick; wearing a mask when in public areas.

Residents have been advised to not leave Ginger Cove for reasons that are not medically necessary.  Staff are taking their shopping lists and delivering these items to the apartments without charge.

Residents are encouraged to wear a mask covering their nose and mouth while out of their apartment and to observe social distancing guidelines.  Small groups of residents gathering together are currently acceptable as long as social distancing is observed.  Holding these small gatherings outdoors (weather permitting, of course) is encouraged.

Residents are not asked to self-quarantine unless they are newly-moved in, returning from out of state, or if they are sick and need medical attention.

Other activities:

  • The dining rooms and the Bugeye Bar continue to be temporarily closed.
  • The Café, Library and Boutique are now open.
  • Resident meals are being delivered to resident apartments by staff, free of charge. Menus and directions for ordering have been distributed.
  • Many activities are being held via Zoom. Residents can schedule an appointment to use the cardio & strength room.  Trips off campus are cancelled at this time.
  • Ginger Cove is providing medically-related transportation to residents who have scheduled medical appointments. Ginger Cove transportation to churches, grocery shopping, events, etc. is cancelled indefinitely.
  • To assist with residents’ grocery and personal care needs, the Convenience Store has increased its inventory and revised its hours.

Coronavirus and Older Adults

Answers to Your Questions About The Coronavirus

Click here to learn what you need to know about coronavirus disease 2019 (COVID-19) from the CDC.


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